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This Privacy Policy describes how lucyintheskystore (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
When you visit our website, we may collect certain information about your device automatically, including:
Web browser type
IP address
Time zone
Cookies installed on your device
Pages or products you view
How you interact with the website
This information helps us improve website performance and enhance your shopping experience.
When you make a purchase or attempt to make a purchase through our store, we may collect personal information such as:
Name
Billing address
Shipping address
Payment details
Email address
Phone number
This information is used to:
Process and fulfill your order
Send order confirmations and shipping updates
Communicate with you regarding your purchase
Screen orders for potential risk or fraud.
We use the information we collect to:
Process orders and payments
Provide customer support
Improve our website and services
Send promotional emails and marketing communications
Prevent fraud and protect our business.
We may share your information with trusted third-party service providers that help us operate our store, including:
Payment processors
Shipping carriers
Website hosting providers
Marketing and analytics platforms
These partners only receive the information necessary to perform their services.
We do not sell or rent your personal information to third parties.
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Understand how customers use our website
Remember your preferences
Improve website functionality
You can disable cookies in your browser settings, but some website features may not function properly.
We retain your personal information for as long as necessary to:
Fulfill orders
Maintain records for legal or accounting purposes
Improve our services.
If you request deletion of your data, we will remove it unless we are required to retain it by law.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Opt out of marketing communications.
To exercise these rights, please contact us using the information below.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately once posted on this page. Please review this page periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Email: shop@lucyintheskystore.com
Lucy in the Skys, Inc.
107 E 9th St
5th Floor
Los Angeles, CA 90079
United States
Customer service is available during normal business hours.
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